Wellness Coaching

Please review our “Terms of Use” , “Disclaimer”, “Scope of Practice”, and “Code of Ethics”. as well as the “Product/Service Terms” below.

Payments: Product/Service payments are made in advance and the type depends on the payment option at checkout. For example they may be a “one time payment”, “subscription” or Paypal financed.

Non payment for any “subscription” product/service will result in termination of Coaching Services. Coaching Services may be cancelled at any time. Either the Coach or Client may terminate services with at least 7 days notice.

Refunds: There are no refunds for services already provided. Refunds for services not yet provided but paid for will be prorated based on the total fee for the period paid for and the number of days in that period that service will no longer be provided. You can see this calculator for estimations. There are no refunds for coaching sessions included in the product purchase that are not used on schedule. For example a product that includes a coaching session every 2 weeks does not refund a session not completed. Leeway in the session scheduling is reasonably accommodated within Hormessis Health and Fitness operating hours. Coaching sessions are “not carried over” month to month and are not accrued. In the event of termination by Coach or Client, the termination date will serve as the last day of service, not the date of notice.

Refunds will be made through “Paypal Send Money” (you will need a paypal account) or sent back to the original payment method used in the charge (note it’s not possible to send the refund to a different destination for example, another card or bank account in this case).

Rescheduling: In the event a client needs to reschedule a Coaching Session, the rescheduling is to be done through the Appointment Calendar in the Member Area of the Hormesis Health and Fitness website with a minimum of 24 hours notice. (https://www.hormesishealthandfitness.com/) Emergency exceptions are possible and we ask that they be used with integrity.

Dispute Resolution: If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

 Severability: If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Waiver: The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

 Applicable Law: This Agreement shall be governed and construed in accordance with the laws of the State of New Hampshire, without giving effect to any conflicts of laws provisions.

Binding Effect: This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.

Coach - Client Relationship:

1. Coach agrees to maintain the ethics and standards of behavior established by the National Board for Health and Wellness Coaching “(NBHWC)” It is recommended that the Client review the NBHWC Code of Ethics and the applicable standards of behavior.
2. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
3. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
4. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

Confidentiality

 This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the NBHWC Code of Ethics. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent.

 The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that:

(a) Was in the Coach’s possession prior to its being furnished by the Client;

(b) Is generally known to the public or in the Client’s industry;

(c) Is obtained by the Coach from a third party, without breach of any obligation to the Client;

(d) Is independently developed by the Coach without use of or reference to the Client’s confidential information;

(e) The Coach is required by statute, lawfully issued subpoena, or by court order to disclose;

(f) Is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and

(g) Involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.